Privacy Policy

Who We Are

ZG Electrical Inc ("we," "us," or "our") is a licensed electrical contractor serving Greater Sacramento and the Bay Area. Our website is zgelectrical.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us about our services.

Information We Collect

We collect information you provide directly to us when you:

• Submit a quote request or contact form
• Call or text us at (916) 707-7572
• Email us at [email protected]
• Interact with us on Facebook or Instagram

This information may include your name, phone number, email address, service address, type of electrical service needed, and any other details you choose to share.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and referring URL. This is standard web server log data.

How We Use Your Information

We use the information we collect to:

• Respond to your quote request and schedule estimates
• Provide and complete electrical services you have requested
• Send you appointment reminders and follow-up communications via SMS or email
• Improve our website and service offerings
• Comply with legal obligations

We do not sell your personal information to third parties.

SMS / Text Message Communications

By submitting a form on our website or texting us, you consent to receive SMS messages from ZG Electrical Inc at the phone number you provided. These messages may include appointment confirmations, estimate follow-ups, and service-related communications.

Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

We do not share your mobile opt-in data or consent with third parties for their own marketing purposes.

Information Sharing

We may share your information with:

• Service providers who help us operate our business (CRM software, scheduling tools, payment processing) ‚Äî bound by confidentiality obligations
• Professionals who assist in completing your electrical project (e.g., permit inspectors, utility coordination with SMUD or PG&E)
• Law enforcement or regulatory agencies when required by law

We do not sell, rent, or trade your personal information to marketing companies or data brokers.

Cookies and Tracking

Our website may use standard browser cookies and similar tracking technologies to remember your preferences and analyze site traffic. These are not used to personally identify you. You can disable cookies in your browser settings, though some features of our site may not function correctly as a result.

We may use third-party analytics tools (such as Google Analytics or Meta Pixel) to understand how visitors use our site. These tools operate under their own privacy policies.

Data Retention

We retain your contact information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer project records are typically retained for seven years in accordance with California contractor record-keeping requirements.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information (subject to certain exceptions)
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information in the Contact section below. We will respond to verified requests within 45 days.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites (such as Facebook, Instagram, or SMUD's website). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.